Business Model

Who We Are

Kelso Carpet Co. Inc. is a professional carpet cleaning and flooring company based in Ridgewood, New York. We are a fully licensed and insured business serving both residential and commercial customers throughout Queens and the greater New York area. Our company specializes in comprehensive carpet and flooring solutions, including professional cleaning services, carpet sales, and expert installation.

What This Website Is

This is the official business website of Kelso Carpet Co. Inc. It serves as our primary online presence and digital storefront, providing current and potential customers with information about our services, company background, and contact details. The website is designed to be informative, accessible, and user-friendly, helping visitors learn about our offerings and get in touch with our team.

Who This Website Is For

This website is intended for potential customers seeking professional carpet and flooring services. Our primary audience includes:

• Homeowners looking to clean, replace, or install new carpeting in their residences
• Business owners and property managers seeking commercial carpet cleaning or flooring solutions
• Real estate professionals preparing properties for sale or rent
• Interior designers and contractors looking for reliable carpet and flooring partners

We serve customers throughout Ridgewood, Queens, and surrounding areas of New York City.

How We Earn Money

Kelso Carpet Co. Inc. generates revenue through the following services:

• Carpet Cleaning Services - Professional deep cleaning, stain removal, and odor elimination for residential and commercial carpets
• Carpet & Flooring Sales - Selling quality carpets and flooring materials from trusted manufacturers
• Installation Services - Professional installation of carpets and flooring for new construction, renovations, and replacements
• Commercial Services - Contracted maintenance and installation services for businesses, offices, and commercial properties

Our pricing is competitive and transparent, with free quotes provided to all potential customers. We do not sell personal data or use our website for advertising revenue.

What Data We Collect and Why

We collect only the basic information necessary to respond to service inquiries and provide customer support. The data we collect includes:

• Contact Information - Name, email address, and phone number provided through our contact form or when customers reach out to us directly
• Service Requests - Details about the services customers are interested in and any project-specific information they choose to share
• Communication Records - Records of correspondence to help us serve customers effectively

We collect this information solely for the purpose of responding to inquiries, providing quotes, scheduling services, and communicating with customers about their projects. We do not sell, rent, or share personal information with third parties for marketing purposes.

How This Website Supports Our Business Model

Our website plays a crucial role in supporting our business operations:

• Customer Acquisition - The website helps potential customers find us online and learn about our services before making contact
• Information Resource - It provides detailed information about our offerings, helping customers make informed decisions
• Lead Generation - The contact form allows visitors to request quotes and services directly
• Business Credibility - A professional online presence establishes trust with potential customers
• Accessibility - Customers can reach us 24/7 through the website, even outside of business hours

The website is designed to facilitate communication between our company and potential customers, ultimately leading to service bookings and long-term customer relationships.