Terms of Service

1. Acceptance of Terms

By accessing and using the website of Kelso Carpet Co. Inc. located at kelsocarpet.agency, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services. These terms apply to all visitors, users, and others who access or use our website.

Your use of our website and services constitutes your acceptance of these Terms of Service and our Privacy Policy. We reserve the right to modify these terms at any time, and such modifications will be effective immediately upon posting on this page. Your continued use of the website following any changes indicates your acceptance of the new terms.

2. Description of Service

Kelso Carpet Co. Inc. provides professional carpet and flooring services including but not limited to:

• Carpet Cleaning: Professional deep cleaning services for residential and commercial carpets, including stain removal, odor elimination, and allergen reduction.
• Carpet Sales: Sales of quality carpets and flooring materials in various styles, colors, and materials to suit different preferences and budgets.
• Carpet Installation: Professional installation services ensuring proper fitting and long-lasting results for new carpet and flooring projects.

Our services are available to customers in Ridgewood, NY and the surrounding Queens area. Specific service availability may vary based on location and project requirements.

3. Eligibility

Our services are available to individuals and businesses who meet the following criteria:

• You must be at least 18 years of age to enter into a service agreement with Kelso Carpet Co. Inc.
• For residential services, you must be the property owner or have written authorization from the property owner.
• For commercial services, you must be an authorized representative of the business entity requesting services.
• You must provide accurate and complete information when requesting quotes or scheduling services.

We reserve the right to refuse service to anyone who does not meet these eligibility requirements or who has violated these Terms of Service in the past.

4. User Responsibilities

As a user of our website and services, you agree to the following responsibilities:

• Provide accurate, current, and complete information when submitting inquiries, quotes, or service requests.
• Maintain the confidentiality of any account credentials or access information provided to you.
• Use our website and services only for lawful purposes and in accordance with these Terms of Service.
• Notify us promptly of any unauthorized use of your account or any other breach of security.
• Ensure that access to the service location is available at the scheduled time for appointments.
• Prepare the service area as instructed by our team prior to service delivery.

5. Prohibited Uses

You agree not to use our website or services for any of the following prohibited purposes:

• Any illegal purpose or in violation of any federal, state, or local laws or regulations.
• Transmitting any material that is unlawful, harmful, threatening, abusive, defamatory, or otherwise objectionable.
• Attempting to gain unauthorized access to any portion of the website or any systems or networks connected to it.
• Using any automated system, software, or device to access the website in a manner that sends more requests than a human can reasonably produce.
• Interfering with or disrupting the operation of the website or the servers or networks used to make the website available.
• Collecting or storing personal information about other users without their consent.
• Using the website to transmit spam, chain letters, or other unsolicited communications.
• Impersonating any person or entity or misrepresenting your affiliation with any person or entity.

6. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Kelso Carpet Co. Inc. or its content suppliers and is protected by United States and international copyright laws.

The "Kelso Carpet Co. Inc." name, logo, and any related trademarks, service marks, and trade names are the exclusive property of Kelso Carpet Co. Inc. You may not use any of these marks without our prior written consent.

You are granted a limited, non-exclusive, non-transferable license to access and use the website for personal, non-commercial purposes. This license does not include the right to reproduce, modify, distribute, display, or create derivative works from any content on the website without our prior written permission.

7. Disclaimer of Warranties

THE SERVICES AND CONTENT ON THIS WEBSITE ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Kelso Carpet Co. Inc. does not warrant that:

• The website will be uninterrupted, secure, or error-free.
• The results obtained from using our services will be accurate or reliable.
• Any errors in the website will be corrected.
• The website is free of viruses or other harmful components.

We make no guarantees regarding the outcome of any carpet cleaning, sales, or installation services. Results may vary based on carpet condition, material, age, and other factors beyond our control.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KELSO CARPET CO. INC. AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Your use or inability to use our website or services.
• Any conduct or content of any third party on the website.
• Any content obtained from the website.
• Unauthorized access, use, or alteration of your transmissions or content.

In no event shall our total liability for all claims exceed the amount you paid, if any, for accessing our services.

9. Third-Party Services & Links

Our website may contain links to third-party websites or services that are not owned or controlled by Kelso Carpet Co. Inc. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit. We are not responsible for any damage or loss caused by your use of any third-party content, goods, or services available through such websites or services.

10. Termination

We reserve the right to terminate or suspend your access to our website and services immediately, without prior notice or liability, for any reason whatsoever, including but not limited to a breach of these Terms of Service.

Upon termination, your right to use the website will immediately cease. We may also terminate or refuse service to any customer for any reason, including but not limited to:

• Failure to pay for services rendered.
• Abusive or threatening behavior toward our employees or representatives.
• Providing false or misleading information.
• Violation of any applicable laws or regulations.

Provisions of these Terms of Service that by their nature should survive termination shall survive termination, including but not limited to ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

11. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions.

Any dispute arising out of or relating to these Terms of Service or the services provided by Kelso Carpet Co. Inc. shall be resolved in the state or federal courts located in Queens County, New York, and you agree to submit to the personal jurisdiction of such courts.

If any provision of these Terms of Service is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

12. Contact Information

If you have any questions about these Terms of Service, please contact us: